You are always our priority, and we want you to make the best decisions when it comes to skincare and your skin. As such, we have put together a list of commonly asked questions to help you navigate expectations.

If you don’t find the answer to your question, don’t worry you can always call us at 450.458.5225 or send us an email. We are here to assist and guide you!

Q. Do I need a consultation prior to my treatment?

A. Yes, and even if you have had the same or similar treatment(s) at another medispa or clinic. At SkinEnvie MediSpa & Boutique we take your health, well-being and results seriously. We are committed to providing you with the best treatment plan, to meet and exceed expectations. Our experts go through extensive training to ensure that only the highest standards are met. A consultation is required before every treatment, for us to understand your concerns and goals and to ensure we are offering you the best possible solution according to your needs. We will also review how to take care of your skin pre- and post- procedure.

Q. Why do I need a doctor consultation, prior to receiving injectable procedures?

A. To provide you with the best possible information and personalized treatment plan, a consultation is mandatory with our physician specialist. Your health, safety and results are a top priority for us and we want to make sure that all proper steps are reviewed pre- and post- to procedures. Our doctor or nurse will need to know your medical history, as well as have a clear understanding of your treatment goals. At SkinEnvie Boutique & MediSpa we only recommend treatments best suited for you.

Q. Are any treatments covered by RAMQ?

A. As we are a private clinic, none of our procedures or treatments are covered by RAMQ. If you have private insurance, you must verify with your insurance company directly to find out if your treatment would be covered.

Q. How do I cancel my appointment?

A. Upon booking, we will take your credit card information to guarantee your appointment. We will not charge your credit card until after your appointment. You can cancel your appointment 48 hours prior to your appointment, without a fee. Last minute cancellations will be charged at 50% of the treatment cost.

Q. Is there an age requirement for treatments?

A. We can start treating patients as of the age of 12 years old with parental consent. No legal guardian is required as of 14 years old. For advanced and medical procedures (including, but not limited to IPL, Morpehos8, injectables, microneedling, laser hair removal) no legal guardian is required as of 18 years old.

Q. Can I do treatments when pregnant and/or breastfeeding?

A. Yes, treatments can be done during this very special time. Please be sure to let us know if you are expecting or breastfeeding and we will guide you with acceptable options.

Q. What are the best products for my skin?

A. You’re in the very best hands, as every consultation includes a customized skincare product routine, personalized for you. Skincare at home is essential. Remember we are a team, whereby 80% of the work is done at home and 20% is done with us.

Q. Can I purchase a gift card?

A. Yes, please call us 450.458.5225 or send us an email.

Q. I’ve had a reaction, what do I do?

Q. Do you offer financing?

A. Financing options are possible with Paybright.

Q. I’ve had a reaction, what do I do?

A. Your results and well-being are always a priority, therefore, any possible reaction is taken very seriously. Please call 450.458.5225 or email us. We will schedule you in for a free appointment to assess the situation with follow-up.

Q. Do I need to shave before my laster hair removal treatment?

A. Yes, it is mandatory to shave before laser hair removal treatments for all areas, with the exception of the face. It is recommended to shave the night before for optimal results. If ou forgot to shave we will not be able to perform the treatment

Q. What should I bring to my appointment

A. Just your beautiful self.