Frequently Asked Questions

You are always our priority, and we want you to make the best decisions for your skincare. As such, we have compiled a list of frequently asked questions to help you navigate expectations.

If you don’t find the answer to your question, don’t worry, you can always call us at 450.458.5225or send us an email. We are here to assist and guide you!

  • Yes, and even if you have had the same or similar treatment(s) at another medispa or clinic. At SkinEnvie MediSpa & Boutique, we take your health, well-being and results seriously. We are committed to providing you with the best treatment plan to meet and exceed expectations. Our experts undergo extensive training to ensure that only the highest standards are met. A consultation is required before every treatment so we can understand your concerns and goals and ensure we offer you the best possible solution for your needs. We will also review how to care for your skin pre- and post-procedure.

  • To provide you with the best possible information and personalized treatment plan, a consultation with our physician specialist is mandatory. Your health, safety, and results are a top priority for us, and we want to ensure that all necessary steps are reviewed pre- and post-procedure. Our doctor or nurse will need to know your medical history and have a clear understanding of your treatment goals. At SkinEnvie Boutique & MediSpa, we only recommend treatments best suited for you.

  • As we are a private clinic, none of our procedures or treatments are covered by RAMQ. If you have private insurance, you must verify with your insurance company directly whether your treatment is covered.

  • Upon booking, we will take your credit card information to guarantee your appointment. We will not charge your credit card until after your appointment. You can cancel your appointment 48 hours prior to your appointment, without a fee. Last-minute cancellations will be charged at 50% of the treatment cost.

  • We can start treating patients at age 12 with parental consent. No legal guardian is required as of the age of 14. For advanced and medical procedures (including, but not limited to IPL, Morpehos8, injectables, microneedling, laser hair removal) no legal guardian is required as of 18 years old.

  • Yes, treatments can be done during this very special time. Please be sure to let us know if you are expecting or breastfeeding, and we will guide you with acceptable options.

  • You’re in the very best hands, as every consultation includes a customized skincare product routine, personalized for you. Skincare at home is essential. Remember we are a team, whereby 80% of the work is done at home and 20% is done with us.

  • Financing options are possible with Affirm.

  • Your results and well-being are always a priority, therefore, any possible reaction is taken very seriously. Please call 450-458-5225 or email us. We will schedule you in for a free appointment to assess the situation with follow-up.

  • Yes, it is mandatory to shave before laser hair removal treatments for all areas, with the exception of the face. It is recommended to shave the night before for optimal results. If ou forgot to shave we will not be able to perform the treatment